Contact Thai Route Guide
How to reach IMPADX, the operator of Thai Route Guide, about content, corrections or business enquiries.
Thai Route Guide is operated by IMPADX in Vietnam. The quickest way to reach us is by email; we also take calls during Vietnamese business hours (UTC+7).
Owned and operated by IMPADX
- Phone:
- (+84) 982203546
- Address:
- 73 Nguyễn Xí, P.Trường Vinh, TP. Vinh, Nghệ An, Việt Nam Find on Google Maps ↗
Operator address in Vietnam. Thai Route Guide has no office in Thailand.
What to contact us about
- Corrections and updates – a timetable has changed, a price is out of date, a link is broken, or a translation reads badly. Please include the page address and, if you can, the source of the correct information.
- Content suggestions – a route, airport or destination you would like us to cover.
- Business and editorial enquiries – working with IMPADX on content, translation or related projects.
What we cannot help with
Thai Route Guide is an information website. We do not sell tickets, accommodation or tours and we cannot see, change or refund any booking.
- For train, bus, ferry or flight tickets, contact the operator or the platform where you booked (for example the State Railway of Thailand, Transport Co., an airline, or 12Go).
- For hotels, contact the property or the platform you booked through (for example Agoda or Booking.com).
- For tours and activities, contact the tour operator or platform (for example Klook or GetYourGuide).
Each of our guides links to the relevant operator so you can find the right contact.
Response time
We aim to answer emails within a few working days. We are a small team and cannot guarantee a reply to every message, but corrections are always read.